Property and casualty insurance
Property and casualty (P&C) insurance services that deliver seamless experiences and strategic business outcomes
Overview
We combine data, digital technologies, and our deep experience in running insurance operations to drive results for P&C insurers. Our digital and analytics-led solutions improve P&C claims, underwriting, actuarial, and reinsurance outcomes.
Featured solutions
Underwriting data extraction and accelerator
Our generative AI-powered data extraction solution accelerates submissions, quotes, and bindings. And by integrating with downstream activities, it minimizes the need for repetitive, error-prone manual interventions.
Underwriting Manager
This single digital workplace consolidates workflows, processes, tools, data, and systems into one view to simplify underwriter decision–making. It speeds up quotes, managing changes, and renewals and delivers a smooth user experience.
Underwriting analytics
Our analytics solutions can integrate into existing processes or deploy as a stand-alone service. Submission triage increases quote-to-bind ratios, and Renewal Manager predicts probability-to-renew so underwriters can improve retention.
Auto claims TPA services
Our scalable, efficient, time-saving TPA solution can operate within insurers' existing claims processes, remotely, or in our own system. It helps carriers speed up the claims cycle, lower loss adjusting expenses, and plug revenue leaks.
Fixed property auto claims
Our solution helps carriers with complex damage investigations for fixed property claims. It segments claims and matches them to adjusters based on complexity. Carriers can manage liability limits early and use predictive modeling to route claims.
Digital claims inspection
Our centralized solution offers an end-to-end inspection process for all levels of severity and complexity of property, contents, and auto claims.
Managed repairs
Our managed repairs service strengthens insurers' customer service proposition, sealing brand promises to customers on P&C claims management.
Fulfillment and content services
Our nationwide network of trained contents experts handle contents inventories, from compilation to evaluation and fulfillment. The contents field expert visits the loss site to compile the inventory of lost or damaged contents.
Catastrophe claims management
We offer licensed adjusters, digital inspection platforms, and TPA claims adjusters to handle cat claims. Insurers can quickly scale up capacity to handle spikes in claims, deliver great customer experience, and settle claims quickly.
Genpact Claims Manager
Our solution helps shorten claims cycle times with easier segmentation of claims and a fast-tracked claims-handling process that uses embedded analytics and AI-based workflows.
Claims data extraction-as-a-service
Our AI-powered solution helps carriers automate the entire lifecycle of claim intake and setup. It automates multiple tasks when processing email FNOL requests and ingests unstructured data from emails and attachments.
First notice of loss and fast-track claims services
Digital tools to free up loss-adjusting resources, keep customers happy, and cut expenses.
Claims segmentation and triage analytics
Our analytics solutions make processing lightning fast. It delivers real-time complexity scoring and the automated allocation of claims based on loss adjuster availability and specialization.
Who will win the race to touchless claims? Watch the interview with Intelligent Insurer.
- Operational excellence
Everest Group names Genpact a leader and star performer in P&C insurance
Report highlights Genpact's data and technology expertise
Why Genpact
Genpact helps insurers adopt intelligent digital transformation and build future-fit target operating models. By digitizing operations and customer engagement, insurers can improve customer and user experience, find new growth opportunities, and make confident decisions backed by business insights.
How we think
- Intelligent automation
Who will win the race to touchless claims? Watch the interview with Intelligent Insurer.
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