Human resources management services | Genpact

Human resources management

Transform your human resource operations to enhance employee experiences

Reimagine employee experience for business success

At the heart of every successful organization is an engaged, adaptive, and empowered workforce. We help businesses rethink their approach to human resources (HR). By placing the employee experience at the core of HR, we design, transform, and manage HR operations, aligning them with our clients' strategic goals.

Our approach integrates employee-centric strategies, making every interaction meaningful and impactful. With a global presence and a deep understanding of diverse industries and employee personas, we deliver solutions that drive business success and foster a workplace culture that thrives.

Working with Rightpoint, a Genpact company, we help enterprises map employee journeys using advanced data and analytics, helping them shift from a siloed process-focused approach to a more holistic strategy.

Our impact

Insight hero genpacts ai powered leap into the future transforming background check validation

Genpact's AI-powered background check validation

Genpact partnered with AWS to accelerate and improve employee screening audits.
Read how

Our solutions

Our HR solutions enrich employee experiences and boost productivity with AI and advanced technology.

Recruitment and onboarding

Streamline hiring and onboarding and create positive experiences for both candidates and hiring managers with technology and data-driven insights.

Employee support

Help your workforce work smarter with AI-driven, personalized assistance across channels.

Compensations and benefits

Our innovative total rewards solutions create seamless retirement, health, and leave benefits for a healthier, more engaged workforce.

Talent development

Give employees personalized learning journeys and career advancement programs so they can grow with your business.

Talent management

Rethink how you manage performance, succession, and talent development to evolve your workforce in sync with your organization's goals.

Payroll management

Integrate payroll, time and attendance, and HR processes for friction-free operations and a unified employee experience.

Why Genpact

By combining advanced technologies with tailored HR solutions, we improve operations and employee experiences while helping your business grow faster and stronger.

Fast-tracking an HR operating model and technology in six months

When a major pharma firm spun off a division of its business, our HR Management Services team got to work. We deployed the enterprise platform Workday across 30+ countries in 6 months, implemented payroll solutions, and set up and managed the transition to HR global business services to unlock greater efficiency.

Centralizing payroll operations for a global hospitality leader

We centralized the payroll operations of a hospitality leader with 100,000 employees across 170+ properties by implementing standardized processes and digitizing the entire payroll process. This transformation led to significant improvements: up to 99.9% accuracy and timeliness in payroll execution, enhanced employee experience, and up to 40% cost reduction in payroll processing.

Awards and accolades

Together with Rightpoint, a Genpact company, we have been recognized for our commitment to designing exceptional experiences that delight employees, customers, and partners.

Microsoft

Partner of the year

Employee Experience Services

2023, 2022

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HFS

Market leader

Generative Enterprise™  Services

2023

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HFS

#1

Top 10: Employee Experience Services (Voice of the Customer)

2022

HFS

#5

Top 10: Employee Experience Services (overall)

2022

Our partners

Oracle

As a platinum partner, we work with Oracle on enterprise resource planning to surface intelligent insights for more strategic decisions.

How we think