Human resources management
Transform your human resource operations to enhance employee experiences
Reimagine employee experience for business success
At the heart of every successful organization is an engaged, adaptive, and empowered workforce. We help businesses rethink their approach to human resources (HR). By placing the employee experience at the core of HR, we design, transform, and manage HR operations, aligning them with our clients' strategic goals.
Our approach integrates employee-centric strategies, making every interaction meaningful and impactful. With a global presence and a deep understanding of diverse industries and employee personas, we deliver solutions that drive business success and foster a workplace culture that thrives.
Working with Rightpoint, a Genpact company, we help enterprises map employee journeys using advanced data and analytics, helping them shift from a siloed process-focused approach to a more holistic strategy.
Our impact
Genpact's AI-powered background check validation
Our solutions
Recruitment and onboarding
Streamline hiring and onboarding and create positive experiences for both candidates and hiring managers with technology and data-driven insights.
Employee support
Help your workforce work smarter with AI-driven, personalized assistance across channels.
Compensations and benefits
Our innovative total rewards solutions create seamless retirement, health, and leave benefits for a healthier, more engaged workforce.
Talent development
Give employees personalized learning journeys and career advancement programs so they can grow with your business.
Talent management
Rethink how you manage performance, succession, and talent development to evolve your workforce in sync with your organization's goals.
Payroll management
Integrate payroll, time and attendance, and HR processes for friction-free operations and a unified employee experience.
Why Genpact
Fast-tracking an HR operating model and technology in six months
When a major pharma firm spun off a division of its business, our HR Management Services team got to work. We deployed the enterprise platform Workday across 30+ countries in 6 months, implemented payroll solutions, and set up and managed the transition to HR global business services to unlock greater efficiency.
Centralizing payroll operations for a global hospitality leader
We centralized the payroll operations of a hospitality leader with 100,000 employees across 170+ properties by implementing standardized processes and digitizing the entire payroll process. This transformation led to significant improvements: up to 99.9% accuracy and timeliness in payroll execution, enhanced employee experience, and up to 40% cost reduction in payroll processing.
Awards and accolades
HFS
#1
Top 10: Employee Experience Services (Voice of the Customer)
2022
HFS
#5
Top 10: Employee Experience Services (overall)
2022
Our partners
Adobe
Transform customer experiences with Adobe Experience Cloud and Rightpoint. Find tailored solutions for marketing and customer engagement.
Microsoft
Rethink employee experiences with Microsoft Viva and Rightpoint. Discover how our innovative solutions boost engagement and productivity.
Oracle
As a platinum partner, we work with Oracle on enterprise resource planning to surface intelligent insights for more strategic decisions.
How we think
- AI and data analytics
How to get started with AI agents in business
- Environmental, social, and governance