Consumer Goods and Retail | Genpact

Consumer goods and retail

Integrated, intelligent operations that forecast and act on fast-changing consumer needs

consumer goods industry

Retail industry

Transformation that drives customer engagement

Consumer goods industry

Making the consumer connection

Making the consumer connection

Awards and accolades

Everest Group PEAK Matrix

Leader and star performer

Advanced Analytics and Insight

2022

Everest Group PEAK Matrix

Leader and star performer

Supply Chain Management BPS Service Provider

2022

HFS Research

#1

Finance and accounting outsourcing

2020

Instinctive enterprise

Explore how CPG and retail companies must connect, predict, and adapt using AI as their neural wiring to succeed in this changing world as they shift from running supply chains to creating supply brains.

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Why Genpact

Maximize competitive edge in a modern, consumer-driven economy.

Insight hero optimizing how kraft heinz delivers the worlds favorite food and beverages

Optimizing how Kraft Heinz delivers the world's favorite food and beverages

Kraft Heinz turned to Genpact to improve its order management processes. See how we helped increase revenue, improve customer satisfaction, and cut costs.
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Insight hero curbing cash leakage to save millions in supplier overpayments

Curbing cash leakage to save millions in supplier overpayments

We built a solution to support and manage the ongoing payment recovery process during construction of the new system for optimized recovery.
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Insight hero sweet success for mondelez internationals finance team

Sweet success for Mondelēz International's finance team

Modernizing operations with data and technology
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How we think

Consumer product and retail companies need to predict fast-changing consumer needs and deliver valuable experiences. Genpact transforms business operations to achieve this and more.
Insight hero drive profitable growth during times of economic uncertainty with generative ai
  • AI and data analytics

Drive profitable growth during times of economic uncertainty with generative AI

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  • Risk

What's next for generative AI in the consumer goods and retail industries?

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  • AI and data analytics

Three AI trends shaping the future of the consumer goods industry

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  • Advanced analytics

Retail media networks are booming. Here's how they can do even better

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  • Growth

The consumer goods and retail playbook

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives. We explore how industry leaders are responding to macro and industry-specific trends to create a playbook that help companies thrive.

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Making the consumer connection

Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth and innovation. We embed AI, automation, and analytics to predict what consumers want and create experiences that consumers value.

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