Manufacturing in the age of instinct
As the world evolves, leading manufacturers are offering connected services to support customers. We reveal how successful manufacturers must connect, predict, and adapt to transition from developing products to engineering experiences.
Trends changing manufacturing
Driven by the changing expectations of new generations, three macrotrends are shaping the future — and manufacturers must adapt to secure customer loyalty.
1. Optimized reality
By blending technology and people, manufacturers can create augmented workforces and systems equipped to deliver hyper-personalized services and experiences.
2. Ethical impact
Manufacturers who control standards and sources across supply chains are meeting customer expectations for companies to be ethically and environmentally responsible.
3. Whole-system planning
Manufacturers must be willing to own less and explore new partnerships to unlock and realign the capital required for service-led business models.
The instinctive manufacturer
To navigate these macrotrends, manufacturers must become instinctive enterprises – a next-generation business that connects, predicts, and adapts at speed, with AI embedded as its neural wiring.
Connect
Build connected ecosystems to create sustainable, innovative, and cost-effective products and services.
Predict
Use analytics and advanced technologies to make predictions that improve visibility and decision making.
Adapt
Create adaptive workforces and forge powerful partnerships to exceed customer expectations.