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6 principles for success with AI and analytics
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HFS ranks Genpact a market leader in generative enterprise services
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Genpact's AI-powered leap into the future: Transforming background check validation
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Genpact's AI-powered leap into the future: Transforming background check validation
Genpact's scalable generative AI solution, built on Amazon Bedrock, automates employee background checks and enables compliance with client requirements.
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An AI-powered customer service solution for Amazon device customers
Amazon collaborated with Genpact, leveraging its Cora ContactUs.ai CXM framework to create an end-to-end solution for out-of-warranty Amazon devices.
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Reinventing customer care with AI: Increased revenue and happier customers
Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.
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