Genpact named a leader in procurement | Everest Group
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Everest Group names Genpact a leader in procurement

Report spotlights Genpact's deep sourcing and procurement expertise, digital capabilities, and strategic investments

Leading research firm Everest Group has named Genpact a leader in its Procurement Outsourcing Services PEAK Matrix® 2024 Assessment. Leaders are distinguished by their superior technology capabilities, innovative engagement models, ongoing investment in procurement capabilities, and operational scale to meet diverse client needs.

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Measured against vision, capabilities, and market impact, the report highlights Genpact's:

  • Operational consulting capabilities with deep domain expertise and digital technologies for end-to-end procurement services through a center-of-excellence-led model across sourcing, category management, and integrated procure to pay (P2P)
  • Strong digital ecosystem with best-of-breed procurement solutions, technologies, and external partnerships
  • Tail spend solutions that automate tail spend management to increase spend under control and drive savings
  • Focus on user experience with a unified front-end source-to-pay-as-a-service solution powered by ServiceNow
  • Integrated P2P and direct categories solutions for planning, master data management, vendor onboarding, contracting, and sustainability
"Genpact offers end-to-end procurement services through its COE-led capabilities in sourcing, category management, and integrated P2P models. Supported by advisory capabilities, a strong digital ecosystem, and focus on user experience, Genpact is a Leader in Everest Group's 2024 Procurement Outsourcing PEAK Matrix® Assessment. Apart from expanding its delivery presence to support P2P, it has also invested in integrating generative AI and automation across S2P processes such as supplier discovery, contract management, and P2P helpdesk. In addition, Genpact also offers procurement-as-a-service to clients for a centralized procurement experience in partnership with ServiceNow."
Shirley Hung Partner at Everest Group
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