Unlock business resilience
Overcome uncertainty to adapt and rise
Emerging from the storm
We often face unique and complex challenges that disrupt our lives, businesses, and confidence. But it's the companies that can find their legs within these rough seas that can also emerge stronger.
As your business adopts new ways of working, forecasting demand and performance, and helping customers in their hour of need, it can unlock a new source of resilience. We've compiled lessons and insights from across our experts to help you guide your business.
See how the choices you make today will shape tomorrow. And scroll down to filter our content by industry or function.
From recovery to reinvention
Business resilience insights
Improving customer care during a global crisis
See how a global tech firm went remote in just 24 hours to keep employees safe and customers happy.
Business resilience insights for your industry or function
Build on our solutions
Solutions for business continuity
From cash optimization to order management, we have solutions that will deliver short-term recovery and long-term contingency planning. These are not new ideas, but tried and tested approaches that have helped companies across industries manage periods of major disruption.
Conserve cash for business resilience
We help companies rethink actions across receivables, inventory, and payables to improve working capital efficiency. Combining our industry and financial management expertise with digital solutions, we deliver scenario-based cash flow forecasts to boost business resilience.
Rethink FP&A to build resilience
We make FP&A teams more agile, efficient and forward-looking to respond at speed to businesses' needs during a crisis and enhance decision-making.
Managing customer conversations efficiently
Are your contact centers struggling with demand? Genpact can help manage calls while preparing for future growth.
About Genpact
Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for Global Fortune 500 companies. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.